SHIPPING

PROCESSING TIME

All orders are shipped from Bali, Indonesia.

This is where our studio, tailoring space, and flagship store are located.

In-stock items are shipped the next business day after payment confirmation.

Custom and tailored items are shipped within 4–7 business days.

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SHIPPING WITHIN BALI

• GoJek courier

• Free same-day delivery

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SHIPPING FROM BALI TO RUSSIA

• Express courier to Moscow: 3–5 days — 25$

• From Moscow, delivery to other cities via CDEK

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WORLDWIDE SHIPPING

• EMS Indonesian Post: 8–10 days — $16.5

• FedEx Express: 2–4 days — $19.5

For customs declaration, parcels are marked as a personal gift with a declared value of $45–130.

We are not responsible for import taxes or duties in your country.

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PAYMENT

For all in-store purchases in Indonesia, payment is accepted only in Indonesian Rupiah (IDR).

For Indonesia & International payments:

After checkout, when redirected to Xendit, select:

“Pay by Debit or Credit Card”

Available methods:

• Credit / Debit Card

• Virtual Bank Account

• QRIS

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RETURN

Returns are accepted within 20 days of receiving your order.

Process:

1. Send us an email with your order number and subject:

“Return of goods”

2. Item must be unused, with original tags and packaging

3. Ship the parcel back at your own expense

4. Processing time: 3–7 business days after arrival

If the item does not meet return conditions, it will be sent back.

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CUSTOM SIZE CLOTHING

Each case of return for custom-size clothing is reviewed individually.

Custom work is treated as a personal order.

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REFUNDS

Refunds are processed after return approval.

• Credit Card

Refund is processed within 7 business days by our bank.

Final timing depends on your card issuer.

• PayPal

Refund appears within 24 hours after confirmation.